Xbajee96 Privacy Policy

Welcome to xbajee96. We believe your privacy is a fundamental right. This Privacy Policy ("Policy") explains what information we collect when you use the xbajee96 platform, why we collect it, and how we keep it safe.

This Privacy Policy applies to our website, mobile app, and all associated services. By using our platform, you are considered to have agreed to this policy — so we encourage you to read it in full, as it is in your own interest.

Xbajee96 is committed to providing a safe and trusted gaming environment for users in Bangladesh. Our privacy policy is built in accordance with international standards.

Xbajee96 only collects information that is strictly necessary. Requesting unnecessary or excessive data goes against our principles. We collect two types of information:

We collect your information in three ways: (1) directly from you — for example, when you register; (2) automatically — through cookies and log files; (3) from third parties — such as payment providers or KYC verification services.

Xbajee96 uses your data only for specific, legitimate purposes. Each purpose is clearly outlined below:

• Account Management: To support registration, login, password reset, and overall account security.
• Service Delivery: To properly manage gaming, transactions, bonuses, and promotions.
• KYC Verification: To verify age and identity and maintain platform security.
• Fraud Prevention: To detect and block suspicious activity.
• Legal Obligations: To generate reports required by regulatory authorities.
• Service Improvement: To analyze user experience and continuously improve the platform.
• Customer Support: To address your questions and resolve your complaints.
• Responsible Gaming: To identify unusual gaming patterns and provide timely support.

Xbajee96 never sells your personal data to third parties. However, information may be shared in the following limited circumstances:

• Payment Providers: Payment gateways such as bKash, Nagad, and Rocket, to process transactions. They receive only the financial information strictly necessary.
• KYC Verification Services: With licensed verification agencies to confirm identity and age.
• Legal Obligations: In response to a court order or lawful request from a government authority.
• Fraud Prevention: Relevant authorities in cases of serious fraud or criminal activity.
• Technology Partners: Hosting, analytics, or security providers — all operating under strict confidentiality agreements.

Before sharing information in any of the above cases, we ensure that the relevant party follows the same high standards of data protection that we do. Under no circumstances is your information used for commercial gain.

Cookies are small text files stored in your browser. xbajee96 uses cookies to enhance your experience and maintain platform security.

You can manage cookies at any time through your browser settings. Please note, however, that disabling essential cookies may affect the proper functioning of certain core platform features.

Xbajee96 employs industry-leading technical and administrative measures to protect your data. Our security framework is as follows:

• SSL/TLS Encryption: All data transfers use 256-bit SSL encryption — providing bank-grade security.
• Two-Factor Authentication (2FA): An extra layer of security is added to your account login.
• Encrypted Database: All sensitive data stored on our systems is kept in encrypted form.
• Regular Security Audits: Independent third parties regularly audit the security of our systems.
• Access Control: Only authorized personnel can access your data.
• 24/7 Monitoring: Our security team monitors systems around the clock.
• Firewall & DDoS Protection: Servers are kept protected against external attacks.

Xbajee96 retains your information only for as long as necessary. Retention periods vary depending on the type of data:

• Account Information: For the duration of account activity and a minimum of 5 years after closure (as required by law).
• Transaction Records: 7 years from the date of the last transaction.
• KYC Documents: 5 years after account closure.
• Customer Support Logs: 2 years after resolution of the issue.
• Analytics Data: Up to 2 years in anonymized form.
• Marketing Preferences: Immediately upon withdrawal of consent.

Once the designated retention period expires, data is securely deleted or fully anonymized. We do not hold onto information beyond what is necessary.

Xbajee96 gives you full control over your personal data. You have the following rights:

To exercise any of these rights, email us at support@xbajee96.net. We will respond within 30 days. In some cases, legal obligations may prevent us from fulfilling certain requests — if so, we will explain why.

Xbajee96 is strictly for adults aged 18 and above. We never knowingly collect information from minors.

• Age verification is mandatory at the time of registration.
• The KYC process includes verification of proof of age (National ID or birth certificate).
• If a user is identified as a minor, their account is immediately closed and all associated data is securely deleted.
• If you are aware of any minor using our platform, please let us know immediately.

Xbajee96 may update this Privacy Policy from time to time. When changes are made:

• The "Last Updated" date at the top of this page will be revised accordingly.
• You will be notified of any significant changes via your registered email or platform notifications.
• Continued use of the platform after changes take effect will be considered acceptance of the updated policy.

We recommend checking this page regularly for updates. If you need a copy of a previous version, please contact support.

For any questions, requests, or concerns regarding this Privacy Policy or your personal data, please get in touch with us:

• Email: support@xbajee96.net
• Live Chat: Available 24/7 via website or app
• Response Time: Usually within 24 hours, up to a maximum of 30 days

For data privacy-related requests, please include "Data Privacy Request" in the subject line of your email — this helps us process your request faster.